Subject
2 entries
Knowledge Work
Bookmarks
AI and Knowledge Work: Early Research Synthesis
A synthesis of early 2024 research on AI's impact across software engineering, customer support, and consulting. Key finding: lower performers benefit most from AI tools, and using AI on tasks outside its capability range actually makes performance worse.
AI and I: The Age of Artificial Creativity
A NessLabs essay on what AI creative tools mean for human creativity and knowledge work — arguing that AI doesn't replace creativity but reshapes what creative work consists of. Published at the start of the generative AI wave in late 2022.